At N.V.Websoft Services Pvt Ltd, we strive to ensure that our clients are satisfied with the services we provide, including web applications, software, Android applications,websites. If for any reason you are not satisfied with our services, please review our refund policy outlined below.

We offer refunds under the following circumstances:

• Non-Delivery of Services: If we fail to deliver the service as agreed upon (e.g., failure to launch a website, application, or software), you may request a refund. Please notify us within 30 days of the expected delivery date.
• Service Not as Described: If the delivered service significantly differs from what was agreed upon or specified in the contract, you may be eligible for a refund. Requests must be submitted within 30 days of service delivery.
• Technical Issues: For software or web applications that encounter technical issues that cannot be resolved within a reasonable timeframe, we may offer a refund or a partial refund depending on the severity of the issue. Please report technical problems within 30 days of discovering them.

We offer refunds under the following circumstances:

• Documentation: To process a refund, we may require documentation that proves the service was not delivered as agreed upon.
• No Refunds for Completed Work: Once a service is fully completed and delivered as per the agreed-upon specifications, no refunds will be issued.
• Custom Work: Due to the nature of custom development work, refunds for personalized or custom services are limited and may be subject to deductions for work already performed.

To request a refund, please follow these steps:

• Contact Us: Send an email to nvwebsoft@gmail.com or contact our support team with your order details and the reason for your refund request.
• Assessment: Our team will review your request and assess whether it meets our refund policy criteria.
• Resolution: We will notify you of our decision within 14 business days. If your request is approved, we will process the refund within 7 business days.

Refunds will be issued using the same method of payment that was originally used for the purchase, unless otherwise agreed upon. Please note that processing times for refunds may vary depending on your financial institution.

The following services are generally non-refundable:

• Domain Registration Fees: Fees for domain registration or renewal are non-refundable.
• Third-Party Services: Services provided by third-party vendors or partners that were procured on your behalf.
• Completed Projects: As stated, completed and fully delivered projects are non-refundable unless specified in the contract.

We may update this refund policy from time to time. Any changes will be posted on our website and will apply to future transactions. Please review this policy periodically.

If you have any questions or need further assistance regarding our refund policy, please contact us at:

• Email: nvwebsoft@gmail.com
• Address: 55-B, Lowther Rd, George Town, Prayagraj, Uttar Pradesh 211002.